Shipping policy

Last updated: May 2026

Thank you for shopping with Marshmallow Money Australia. We aim to pack and dispatch orders as efficiently as possible.

Processing Times

Orders are typically processed within 2–4 business days. During busy periods, launches, holidays, or promotional events, processing times may be slightly longer.

Shipping Locations

We currently ship within Australia.

International shipping may become available in the future.

Shipping Providers

Orders are shipped using reputable postal or courier services. Tracking information will be provided where available.

Delivery Timeframes

Estimated delivery times vary depending on location and shipping provider. Once an order has been dispatched, delivery timeframes are outside our direct control.

Digital Products

Digital downloads are delivered electronically and do not incur shipping charges. Customers are responsible for ensuring their email address is entered correctly at checkout.

Incorrect Addresses

Please ensure shipping information is accurate at the time of purchase. We are not responsible for delays or losses caused by incorrect delivery information supplied by customers.

Lost or Damaged Parcels

If your parcel is lost or arrives damaged, please contact us and we will assist in resolving the issue with the shipping provider where possible.

Contact

For shipping enquiries, please contact:

Marshmallow Money
Email: info@marshmallowmoney.com.au

Website: www.marshmallowmoney.com.au